ETERNEL

SHIPPING & RETURNS

DRAFT FOR OWNER REVIEW — This starter content must be reviewed and approved by the store owner (and qualified counsel where needed) before publishing. It is not legal advice.

Shipping is charged separately at checkout and calculated based on your destination.

Preorder items ship during the estimated window shown at checkout. You will receive a shipping confirmation with tracking when your order leaves our facility.

Returns are accepted within 14 days of delivery for unworn, unwashed items with tags attached. To start a return, contact us with your order number.

Refunds are issued to the original payment method once the returned item is received and inspected.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.